EGB BD FAQ — Complete Answers to the Most Frequently Asked Questions

To update your personal information on egb bd, log in to your account, click the profile icon in the top right corner, and navigate to "Account Settings" or the "Profile" section.

To change your mobile number: Go to "Security Settings" or "Contact Information" and enter your new number — an OTP will be sent to that number. Once the OTP is verified, your new number will be linked to your account.

Update name or email: Basic details such as your display name or email can be updated directly from the profile section.

KYC (Know Your Customer) is egb bd's identity verification process. It is mandatory for withdrawals or large deposits, and once completed, you won't need to do it again.

Required Documents:

• National ID (NID) — clear photos of both front and back
• Passport (if no NID) — photo of the information page
• Selfie — holding your NID or passport in hand
• Proof of address (optional, for high-value accounts) — bank statement or utility bill

How to submit: Log in, go to the "Verify Account" section, complete the form, and upload your documents.

Time: Verification is usually completed within 24 to 48 hours. During busy periods, it may take up to 72 hours. You will be notified by email and SMS once verification is complete.

Egb bd settles bets on cancelled or incomplete matches in accordance with international standards. The rules by category are outlined below:

Cricket (T20/ODI):

• If a minimum of 5 overs (T20) or 20 overs (ODI) have not been completed, the match is considered void and the full bet amount is refunded.
• If the result is determined by the DLS method, that result is considered final.

Football:

• If a match is completely cancelled, all bets are declared void and the full stake is refunded.
• If the match is stopped before 90 minutes are completed, settlement is based on the results recorded up to that point.

Egb bd regularly hosts Sports Betting and casino tournaments where top leaderboard finishers earn special rewards.

General participation rules:

• You're automatically added to the leaderboard once you place the required amount of bets within the tournament's time frame — no separate registration needed.
• Points are typically calculated based on total bet amount, net winnings, or specific game results — the rules are clearly stated on each tournament's page.
• The minimum bet amount is generally ৳50 to ৳200 — depending on the type of tournament.

Prize Distribution:

• The top 10 on the leaderboard typically receive cash prizes, free bets, or bonus credits.
• Prizes are credited to your account within 24–48 hours after the tournament ends.

To view the latest tournament details Promotions Page Visit now.

No. You must be at least 18 years old to register on egb bd. This is a core policy of our platform and applies without exception.

A date of birth is required during registration. If the age entered is under 18, the registration process will not proceed. Age is re-verified during KYC through a national ID or passport.

If anyone creates an account using a false age and is caught during verification, the account will be immediately suspended and the balance may be forfeited.

Yes, the egb bd mobile app is available for both Android and iOS.

To download on an Android phone:

1. Visit the egbbd.app website (from your mobile browser)
2. Tap the "Download App" button.
3. The APK file will download — enable "Unknown Sources" in your phone's settings
4. Install the downloaded file — done

For iOS (iPhone) users:

1. Go to the App Store and search for "EGB BD"
2. If you can't find the app, open egbbd.app in your Safari browser.
3. Tap the "Share" button at the bottom, then select "Add to Home Screen" — it will function as a web app.

App benefits: Push notifications, faster loading, fingerprint login, and live betting alerts.

Live sports data and a real-time scoreboard are available directly within the egb bd site. No login is required to view them.

Where to find it:

• Head to the "Live" section on the site to see real-time scores, stats, and odds updates for all ongoing matches.
• Clicking on any match shows detailed live scores, over-by-over data (cricket), or minute-by-minute updates (football).
• Keep push notifications enabled on the mobile app to get instant updates on goals, wickets, or other key match events.

Live Video Streaming:

Live video streams are available for selected matches — when available, a "Live" or "Stream" icon will appear next to the match. A minimum balance of ৳100 is required in your account to watch a stream.